1. The cost in Shenzhen is so high, why do you insist on staying in Shenzhen?
Yes, because Shenzhen’s costs are relatively high, many companies have moved to nearby small cities in order to save costs in recent years. However, OPTICO insists on staying in Shenzhen, this international metropolis, in order to respond to customer requirements quickly, and at the same time have a clear insight into the industry trends in various markets, so as to maintain our rapid development momentum.
2. Are you a manufacturer or trading company?
We are the biggest PLC Splitter manufacturer in Shenzhen, China. At the same time, we are a professional manufacturer of semi-active and passive products, and the only company in Shenzhen that can control product quality from the source of materials. We have factories in Shenzhen, Huizhou, and Wuhan. At the same time, we have corresponding large warehouses in these three places for transit and transportation.
3. What kind of opportunity allowed you to quickly develop to your current scale?
About five or six years ago, Orange Telecom began to deploy FTTH networks on a large scale in various markets. Therefore, the demand for passive optical fiber products for various FTTH projects has exploded. At that time, we were fortunate to become one of the main suppliers of certain projects of Orange Telecom. In recent years, we have gradually expanded from the original single PLC Splitter production line to optical fiber patch cords, pigtails, WDM, SFP assembly lines and so on. There is no doubt that customers and suppliers complement each other. If customers have demand, we will develop quickly.
4. What is your scale and production capacity?
Here only take OPTICO's Shenzhen 6000㎡+factory as an example:
Our various production lines add up to a total of more than 360 assembly line workers.
About 100 people in optic fiber patchcords production line, patchcords 800000 pcs/month of production capacity;2.More than 100 people in PLC Splitter workshop, 2000000CH/Month of production capacity; 3.About 60 people in WDM workshop to ensure 200000CH/Month of production capacity.4.About 60 people in the SFP Module workshop, we can assemble 100,000 SFP Transceivers every month.6.Just 40 people to produce SFP Media Converter and about 80000pcs/Month of production capacity.
5. What's your payment term?
Generally speaking, 30% deposit before production and the balance paid before delivery.
6.Packaging & Shipping?
Cartons' Package, DHL/UPS/TNT/FedEx are available.
7. What about the lead time for mass production?
Generally 14-18days are fine.
8. How can I trust the quality of your products?
Imported major brand raw materials such as US CONEC connectors, Hukusan/Senko connectors, Corning/Fujikura Fiber etc,.
Most of the workers in our production line are young people with more than three years of operating experience, fast and accurate.
All of our products have passed CE/FCC/ROHS/ISO/CPR.
Strict production standards, all of our products will be 100% 3D tested/Loss tested/High-low temperature tested/End-surface tested before delivery
A full set of high-quality imported equipment: Daisi(France) and Sumix(America).
The average shelf life is 10 years.
9. Do you accept L/C?
No, Sorry.
10. What's the list of certificates you holds?
Types of CE/FCC/CPR(Dual)/ISO/ROHS.
11. What's the MOQ for your production?
Fiber Cbale:1Km; PLC Splitter:200 each type; SFP Transceiver 100pcs;CWDM:20pcs; SFP Media Converter:100pcs.
12. When can I get the price?
After receiving your inquiry, our team will contact you within 24 hours.
13. Where is your company?
No9, 3/4/5F, Bldg 5, Changfeng Industrial Park, Dongkeng Community, Guangming District, Shenzhen, China.
14. Where is your loading port?
Shenzhen Port.
15. If I need your product, but the quantity is not up to MOQ, can you help?
Of course, our team is willing to do our best to assist our customers.
16. Are you in stock?
Yes, we will do some inventory for some conventional products that are repurchased. If you happen to need our inventory products, the delivery time can be shortened to less than two days.
17. Does your product have warranty service?
How long is the warranty period?
The average shelf life is three years.
18. Can I inspect your factory?
Of course! We welcome our customers to visit our factory and give valuable advice to increase our mutual trust and promote long-term cooperation. Not only that, we will also visit our customers at the right time.
19. Do you change the price at will without telling the customer?
As an influential international company, we never change prices arbitrarily. Do our best to protect the interests of our customers, this is the principle we have always adhered to.